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Select one of the following Scan to options:.Place your original on the product for scanning.Note: Restart your computer after installing the product software to enable scanning from the control panel. Make sure you installed the product software and connected the product to your computer or network.You can scan an image to a variety of destinations using your product's control panel. Scanner may not be discovered by Epson Scan Settings.How do I scan using my product's control panel? If the Firewall function is active on Windows XP or later, the.UseĮpson Scan on a network that supports IPv4. Epson Scan does not support networks that use only IPv6.If you see the message "Network product is not available:Ĭurrently being used by user", there may be a communication errorīetween the scanner and computer.To disable the firewall and any anti-virus software on your Setting in the Epson Scan Settings program is long enough to Make sure the Connection setting is set to Network, then click the Test button. OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Start > All Programs or Programs > EPSON > EPSON Restart, turn off your scanner, turn it back on, and try restartingĬonnection setting and test the connection using Epson ScanĪpps screen and select EPSON Scan Settings. Scan, wait a few seconds, and restart it. Try scanning again at a lowerĬommunication was interrupted while starting Epson Scan, exit Epson Scanning a large original at a high resolution, a networkĬommunication error may occur. Launch Epson Scan before scanning from the scanner Not support starting a scan from the scanner button over a wireless Document Capture Pro (Windows) and Document Capture (OS X) do.Make sure the Event Manager program is not being blockedīy your firewall or security software. Make sure you restarted your computer after installing the scanning If you cannot start Epson Scan for scanning over a network, tryĬannot scan from the start button on the scanner,